Terms of Use

 

DISCLAIMER

Welcome to Chefs’ Warehouse.

This website is owned and operated by Chefs’ Warehouse.

When you purchase any of our products, you are subject to the following terms and conditions. Please read these terms and conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms and conditions.

PRIVACY

Chefs’ Warehouse is committed to keeping your details private. Any information we collect in relation to you is kept strictly secured. Any personal information that you provide to us including your name, address, telephone number and email address will not be released, sold or rented to any third parties. Any details collected from our customers is in order to provide our products and/or services, as well as quality customer service. Registered users may receive news from us about new products or special deals. Users can unsubscribe at any time by emailing us at info@chefswarehouse.com.au

PRICING

All quoted pricing is in Australian Dollars (AUD) and includes 10% GST.

Chefs’ Warehouse reserves the right to change pricing at our discretion and without notice.

RETURNS & EXCHANGES

Chefs’ Warehouse want to ensure you are satisfied with your purchases.

So if for any reason an item is not what you expected, or if you feel it is faulty it can be returned for an exchange or full refund of the cost of the stock.

Shipping costs are non refundable.

Please note that an item will only be accepted for exchange or refund strictly under the following conditions:

  • The item is returned within 14 days of the receipt date.

  • The item is in the same condition and full packaging as when you first bought it and with the original labels attached.

  • The original receipt is included with the return item.